SALKATECH supports manufacturing and integration partners as well as large end-users products at various levels of operation and maintenance, specifically post the acceptance and delivery of integration projects. These services include, network infrastructure maintenance, Broadcast operation management, server management, disaster recovery support, help desk support, application installs and upgrades, testing and lab services, network management and configuration management.
As an established after-sales service and support partner, SALKATECH also offers operations and maintenance options to Broadcasters and integration partners. Adapted to deliver functional and technological repair and maintenance services for their products, partners can choose from a number of onsite and remote support services to create a customized service bundle that meets their requirements as per specific service level agreements (SLAs).